The most successful organisations are using data to better understand their customers and to fuel their competitive advantage and make better decisions in real-time, writes Pranav Birla.
Toss away the crystal ball! Of course there is no rational way to ‘predict’ what will be important for HR leaders and business execs in 2019. In almost every case, each organisation is on a unique journey of people transformation, technical empowerment, culture mind-shift or simple operational improvements, writes Rob Scott.
People leaders need to get the balance between technology, environments and human irrationality right in an increasingly digital world, writes Rob Scott, who explains that there are a number of considerations in optimising employee performance in the process