Toss away the crystal ball! Of course there is no rational way to ‘predict’ what will be important for HR leaders and business execs in 2019. In almost every case, each organisation is on a unique journey of people transformation, technical empowerment, culture mind-shift or simple operational improvements, writes Rob Scott.
People leaders need to get the balance between technology, environments and human irrationality right in an increasingly digital world, writes Rob Scott, who explains that there are a number of considerations in optimising employee performance in the process
HR will be the ‘rulemakers’ for augmented people-decision making in the world of analytics, algorithms and machine learning, and a chief HR data scientist can provide the leadership, guidance, governance and credibility to ensure HR practitioners don’t inadvertently play god with people’s lives, writes Rob Scott.
Many organisations pay lip service to the importance of people, culture, and employee engagement, but very few can say they’re making investments in these areas a priority. While new digital technologies allow organisations to transform the way they attract, retain, and develop people, HR departments continue to suffer from a lack of investment in these tools. By Pranav Birla.
Presence of IT’s Gordon Laverock explains how the business’s leadership recognized several years ago the need to evolve away from traditional project-based revenue toward packaged solutions that customers increasingly found appealing. “We were telling the market how much it costs, how long to implement. If you drill that in, building a statement of work, the sales process starts accelerating,” Laverock said.
I spend most of my working day advising clients on all things HR technology. I hear when they have great successes and when they've come to us frustrated and needing advice. In my experience, I've seen clients taking the cheapest option and know it's going to end in tears and I've also seen plenty of brilliantly managed projects too. By Presence of IT’s Sarah Wojciechowski.
It’s the hottest topic on the HR plate right now, and the Employee Experience Summit in Melbourne was a fantastic learning experience. The overlay of culture, technology and environment provides a complex and fascinating landscape for today’s human resources leaders. High engagement is a direct line to company performance, and with a room full of c-suite HR professionals, there was no shortage to thought-provoking discussions.
Rob Scott: “I've never been a fan of the term "Employee Engagement", mostly because it is a narrow view of the collective of people, teams and other contributors who constitute the total workforce. It also seems somewhat 'one-sided' with remnants of master-servant and power-mongering innuendos which evokes memories of Deming’s ‘Red Bead’ experiment where employees were subjugated under the guise of effective management systems.”