There's a lot of noise in the HR Tech arena around Experience Layers or Platforms. Rob Scott says: “The pig is not the issue; it’s the colour of the lipstick on any given day that should worry you …”
Presence of IT’s Gordon Laverock explains how the business’s leadership recognized several years ago the need to evolve away from traditional project-based revenue toward packaged solutions that customers increasingly found appealing. “We were telling the market how much it costs, how long to implement. If you drill that in, building a statement of work, the sales process starts accelerating,” Laverock said.
I spend most of my working day advising clients on all things HR technology. I hear when they have great successes and when they've come to us frustrated and needing advice. In my experience, I've seen clients taking the cheapest option and know it's going to end in tears and I've also seen plenty of brilliantly managed projects too. By Presence of IT’s Sarah Wojciechowski.
It’s the hottest topic on the HR plate right now, and the Employee Experience Summit in Melbourne was a fantastic learning experience. The overlay of culture, technology and environment provides a complex and fascinating landscape for today’s human resources leaders. High engagement is a direct line to company performance, and with a room full of c-suite HR professionals, there was no shortage to thought-provoking discussions.
Rob Scott: “I've never been a fan of the term "Employee Engagement", mostly because it is a narrow view of the collective of people, teams and other contributors who constitute the total workforce. It also seems somewhat 'one-sided' with remnants of master-servant and power-mongering innuendos which evokes memories of Deming’s ‘Red Bead’ experiment where employees were subjugated under the guise of effective management systems.”
Sometimes, when we talk about workplace culture, there’s a tendency to detach ourselves from it. It’s just a general feeling or idea that “just exists” in an office or worksite, outside of anyone’s real control. There could be a charismatic leader who encourages certain kinds of behaviour, or there could be a pervading sense of “this is how we do things around here” from long-serving employees. The truth, however, is that HR is the engine that drives workplace culture.
The links between well-designed performance management and organisational success are well established, but there’s still an ongoing debate about the best approach. We know from research conducted by SAP SuccessFactors that the best performance management systems are those which are tailored to an organisation’s unique workforce characteristics including their culture, industry requirements and available resources.
Presence of IT's Chamanthi Weerasinghe had the good fortune of attending Alliance’18 Conference in Salt Lake City recently. Presence of IT has been sponsoring this great event for 13 continuous years.