We’ve never had it so good when it comes to the consumer technology we use each day. That makes the user experience with workplace technology particularly jarring, writes Pranav Birla.
Presence of IT’s Gordon Laverock explains how the business’s leadership recognized several years ago the need to evolve away from traditional project-based revenue toward packaged solutions that customers increasingly found appealing. “We were telling the market how much it costs, how long to implement. If you drill that in, building a statement of work, the sales process starts accelerating,” Laverock said.
I spend most of my working day advising clients on all things HR technology. I hear when they have great successes and when they've come to us frustrated and needing advice. In my experience, I've seen clients taking the cheapest option and know it's going to end in tears and I've also seen plenty of brilliantly managed projects too. By Presence of IT’s Sarah Wojciechowski.
It’s the hottest topic on the HR plate right now, and the Employee Experience Summit in Melbourne was a fantastic learning experience. The overlay of culture, technology and environment provides a complex and fascinating landscape for today’s human resources leaders. High engagement is a direct line to company performance, and with a room full of c-suite HR professionals, there was no shortage to thought-provoking discussions.
The links between well-designed performance management and organisational success are well established, but there’s still an ongoing debate about the best approach. We know from research conducted by SAP SuccessFactors that the best performance management systems are those which are tailored to an organisation’s unique workforce characteristics including their culture, industry requirements and available resources.