Presence of IT is the largest provider of senior SAP, Kronos, Oracle and PeopleSoft HR & Payroll specialists in Australia, and provides a range of related services including training and documentation, change management to assist clients to meet their objectives. Presence of IT is recognised by clients and the industry as the best provider of its kind in Australia.
The Oracle Managed Services team is currently delivering support services, including BPO Payroll services, for in excess of 20 customers who operate both within the ANZ region and globally.
The primary purpose of this role is to work within the Managed Services support centre to participate in the delivery of Payroll Services to a range of customers through our BPO service offering. When not providing BPO Payroll services the role is expected to contribute to the overall delivery of remote support services to our SaaS customer base.
End to End Payroll Activities
Processing New Starters and Terminations
Maintaining accurate data, including the monitoring of interface activities
Reconfiguration of payroll rules and set-up
Month and Year End reporting activities
Responding to payroll related enquiries in a timely manner
Key Skills, Experience & Attributes
The successful applicants will have the following:
End to end payroll processing experience using a tier 1 payroll solution (preferably Oracle Ebusiness Suite)
Knowledge of and experience with Australian payroll legislation and taxation laws
Customer focused and consultative style of addressing issues and solutions
Strong communication skills (written, verbal, & interpersonal), along with attention to detail, analytical and problem solving skills
A commitment to deliver highest quality service to clients
Excellent at prioritising multiple tasks, managing conflicting deadlines and working effectively in a dynamic environment.
Understands when to escalate.
Ability to gain commitment from others, effectively manage expectations and competing priorities
Able to work in an environment that requires flexible working times in order to support customer and business demands.
Experience working in a BPO Payroll service team
Experience with Oracle Ebusiness Suite Payroll module
Experience with Oracle HCM Cloud
To be considered for this position, you will need to possess previous experience within a similar role as well as the above mentioned skills and experience. Please send your CV and covering letter to firstname.lastname@example.org
Presence of IT is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
All candidates should be able to be able to demonstrate they have the right to work in Australia.
Presence of IT seeks applicants interested in long-term, permanent opportunities, direct applicants only. No agencies please.