Workforce Management Solution Consultant (Kronos Technology)

Sydney and Melbourne, Australia

Posted 16/08/2019

Position summary:

Presence of IT are looking for a client-facing Solution Consultant in our specialist Workforce Management practice in Sydney. You will be consulting in Kronos technology and providing specialist professional Workforce Management (WFM) services to Presence of IT, vendors and external customers.

About you:

Maybe you’re an existing Kronos Consultant looking for a sea-change? Alternatively, you might be a specialist in an alternative WFM product looking to upskill in Kronos? Or maybe, you’re a superstar internal Kronos administration looking for an opportunity to move into consulting?

Our talented team come from a broad range of backgrounds!

In this role, you will be:

  • Designing, integrating, implementing, developing and supporting high quality WFM business solutions.

  • Evaluating customer’s business requirements thus contributing to the overall strategic planning of WFM processes and technology.

  • Documenting customer’s solution design as per their requirements.

  • Configuring the solution in accordance with the solution design documents.

  • Being accountable for defined WFM assignments.

  • Conducting engagement review and quality assurance to ensure successful execution of assignments.

  • Advice with planning and coordinating resources necessary to complete successful WFM projects at customer sites.

  • Working with customers and vendors during positioning, design, installation and testing of WFM related solutions/products.

  • Providing ongoing solution support and advice to Presence of IT’s customer base.

  • Such other duties that may, from time to time, be assigned.

Key skills:

  • Specialist knowledge of one or more WFM functional areas such as time and attendance, optimised rostering, leave management, budgeting, activities, analytics, workflow, devices, API development and/or interfacing.

  • Specialist WFM product integration knowledge with one or more complementary products such as SAP, Oracle or Peoplesoft.

  • Strong analytical skills and a good understanding of information technology concepts and processes.

  • Good understanding of broad business issues cross multiple industries.

  • Flexible ability to either work within a team or to demonstrate leadership qualities to less experienced Presence of IT or customer team members.

  • Ability to mentor and develop consultants.

  • Ability to handle and resolve conflict within engagements. Escalations at appropriate times.

  • Keeping abreast of industry processes, technology changes, complementary product changes and keeping core product WFM skills up to date.

  • A drive for high quality successful delivery along with continuous process improvement.

  • Being able to provide knowledge.

Experience & qualifications required:

Tertiary level qualifications coupled with at least 2+ years of experience in business management, IT, systems integration consulting or design with more than 2+ years core WFM product project implementation experience.

In depth knowledge of, and experience with, the Kronos WFM solution suite. Knowledge in competitor products may be considered as well.

Other important requirements:

  • Consultants require a valid Australian Drivers license.

  • Consultants must have valid Australian working status.

  • Interstate and International travel may be required.

Presence of IT is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

All candidates should be able to demonstrate the right to work in Australia.

Presence of IT seeks applicants interested in long-term, permanent opportunities.

Direct applicants only. No agencies please.